ENT/Surgical
Do I need a referral?
Yes, MSP requires that we receive a referral from another physician or nurse practitioner.
Referrals are accepted from physicians or nurse practitioners with an active registration in Canada.
How do I know when my referral has been received?
Please check back with the practitioner that referred you, they will have the most up-to-date information regarding your referral status. We correspond with them directly once we have added your referral to our waitlist.
Once my referral is sent in, what is the next step?
We ask that the referring practitioner informs you or provides you the letter we have sent to them, acknowledging that we have received their request and the approximate wait time for your initial consultation. *Please make sure your contact information is correct at your referring practitioners office, as this is the information that is passed on to our office to notify you of your appointment.
How long is the waitlist?
The waitlist time is dependent on the issue you have been referred for. We provide an approximate wait time to your referring practitioner with a letter stating that we have received your referral. Please contact you referring practitioner for your estimated wait time.
How will I be notified of my appointment time?
How you will be notified of your appointment is based on the contact information that is stated on your referral letter. If there is a cell phone number indicated, that is our preference and you will receive a text message. You may accept the assigned appointment time through the prompts, or call the office to schedule an alternative time. If we are provided an unlabeled or land line, you will receive a voice automated message. You will also receive a message to confirm your appointment 7-10 days prior.
Do I have to confirm my appointment?
Your appointment must be confirmed through the reminder or by calling our office 7 days prior to your appointment. We do not keep unconfirmed appointments on our schedule. All unconfirmed appointments will be cancelled and filled with a patient from our waitlist.
Do you have a cancellation list?
Yes, to qualify for the cancellation list you must live locally and have the flexibility to attend a last minute cancellation (time frame 30-90 minute notice)
How do I get an appointment?
We will contact you for an appointment using the contact information listed on your referral letter via text message or phone call as online in “How will I be notified for my appointment time?”.
I do not have a family doctor, how do I get a referral?
MSP requires that we receive a referral from another physician or nurse practitioner.
Referrals are accepted from physicians or nurse practitioners with an active registration in Canada. Referrals are sometimes obtained through a walk-in clinic for those without a primary care provider.
How do I prepare for my consultation?
Please orientate yourself to our location and parking directions. Arrive 15 minutes prior to your appointment time with your MSP number, and do not bring anyone (children, spouse, pets or guests) with you unless they are required for translation or mobility.
How much does a consultation cost?
If you are registered for MSP or your residing provincial health care, the consultation is covered.
What if I need surgery?
The incidence or role of surgery in your care plan will be discussed at your consultation. Most of the surgeries performed by Dr. Dautremont are covered under the provincial health plan (MSP).
Is there parking?
Complimentary parking is located in our building on P2, this is accessible from Osprey Ave.
Please remember to enter your license plate number into the tablet located at our office check in, this will validate 2 hours of complimentary parking.
Allergy & Immunotherapy
Do I need a referral?
Yes, MSP requires we receive a referral from another physician or nurse practitioner.
Referrals are accepted from physicians or nurse practitioners with an active registration in Canada.
How do I know when my referral has been received?
If you have been seen by Dr. Dautremont and allergy testing was suggested, the wait list is approximately 1-2 months. If you have not been seen by Dr. Dautremont, and are waiting for an ENT consultation and allergy test, the wait list is approximately 2-3 months.
How will I be notified of my appointment time?
We ask that the referring physician includes your email address on the referral letter. We provide a lot of information regarding your appointment and the preparation required, and we have found that email works the best to communicate the details of your appointment.
I do not have a family doctor, how do I get a referral?
MSP requires that we receive a referral from another physician or nurse practitioner.
Referrals are accepted from physicians or nurse practitioners with an active registration in Canada. Referrals are sometimes obtained through a walk-in clinic for those without a primary care provider.
Is there parking?
Complimentary parking is located in our building on P2, this is accessible from Osprey Ave.
Please remember to enter your license plate number into the tablet located at our office check in, this will validate 2 hours of complimentary parking.
What method do you use for allergy testing?
Skin prick allergy testing.
What is the different between skin prick testing and patch testing?
Skin prick allergy testing applies the allergens under the superficial layer of skin and is completed in 20 minutes, whereas patch testing is a patch containing the allergens applied topically and left on for a longer period of time (sometimes up to a week). Skin prick allergy testing is more commonly used for environmental/airborne allergens, and patch testing for contact allergens.
What allergens do you test for?
We test for the most common allergens that contribute to allergic rhinitis. These allergens include perennial and seasonal airborne/environmental allergens such as dander, local pollens and molds.
Do you test for food allergies?
No. Food allergies are more commonly associated with gastrointestinal symptoms and are difficult to diagnose accurately through skin prick testing. Unless you are investigating an anaphylactic reaction, we recommend consulting a registered dietitian for recommendations and to determine if an elimination diet would be appropriate. www.thewellnessdietitian.ca
How long does allergy testing take?
Skin prick allergy testing takes 20 minutes to develop once it has been applied and we will go through the results and counselling with you once the test is complete. Prepare to be at our office for 40-60 minutes as we complete a physical assessment, medication review and counselling for avoidance therapies once the test results have developed.
Does allergy testing hurt?
The allergens are applied to panels of 8, we use a small applicator that scratches the superficial layer of skin causing momentary mild discomfort.
How much does allergy testing cost?
Write content Allergy testing is covered by MSP, although the tray fee to cover the applicators and standardized allergy serums is not. There is an $80 fee associated with the allergy testing appointments that must be paid prior to confirm your appointment time.to answer to common questions your customers may have about your products, shipping policies..
What is immunotherapy?
Immunotherapy is a way that we can cure your allergies through sublingual drops or tablets.
It works by exposing your immune system daily to small, controlled amounts of the allergens your are allergic to. After time (3-5 years), your body will get used to the allergens and not over react causing unpleasant symptoms.
How much does immunotherapy cost?
Our immunotherapy is customized for each patient, based on their test results, physical assessment and symptom profile. The price varies greatly ($120-$350 per month), depending on which type and how many allergens we are treating.
Medical Aesthetics
Do I need a referral?
A referral is not required by MSP as the services offered at Basis rejuvenation are not covered under our health care.
Is there a minimum spend?
No there is not. We offer customized care plans for all of our clients which does not align with a minimum spend policy.
How much is a consultation?
Consultations are always complimentary and no obligatory. Lets find out how we can work together to help you reach your goals!
Is therapeutic Botox covered by health care?
In some very select cases therapeutic Botox may be covered by MSP, however, most often it is not. It may be also be covered by private health benefit plans.
What is the difference between botox and fillers?
Botox is a drug class call neuromodulators which relax the muscle it is injected into, decreasing fine lines and wrinkles. Fillers provides volume, it can replace volume that is lost to the aging process, or to enhance areas of the face such as the lips, chin, jaw, cheeks and temples.
Dietetics
What is the difference between a Registered Dietitian and a Nutritionist?
A Registered Dietitian has a four year Bachelor of Science degree in nutrition, underwent an accredited internship for a year, and successful completion of a registering exam to obtain their license. Dietitians also complete continuing education annually and are regulated by a governing body. The label “nutritionist” is not regulated and can be used by anyone regardless of education or experience.
Can I use my private health insurance benefits to cover the cost of the Dietitian?
Yes, if you have extended health coverage, Dietitian fees may be covered. We recommend checking your plan prior to booking. We will provide an invoice with all the information you need to submit for reimbursement. At this time, we do not provide direct billing. You may also have a health spending account that may cover dietitian expenses.
How much is a consultation?
An initial consultation is $150, and often covered by extended health coverage.
We recommend checking your plan prior to booking. We will provide an invoice with all the information you need to submit for reimbursement. At this time, we do not provide direct billing.
Packages are available to view through our booking page.
What can I expect during an appointment with the dietitian?
At your first dietitian appointment, you will meet with the dietitian and she will complete a nutrition assessment, asking a variety of questions including your health history, medication and supplement use, weight history if applicable, talk about what you eat, and what your goals are. If you were referred to see the dietitian by Dr. Dautremont, the appointment will be focused on how nutrition may be playing a part in your symptoms or condition.
In the medical aesthetics clinic, can I only see the Dietitian for skin concerns, or can I get help with other nutrition concerns?
Our Dietitian service is not only limited to skin concerns! Though our Dietitian is very experienced in providing consultation for skin concerns and how diet can impact that, you can book an appointment with the Dietitian for other reasons. Some common reasons are food intolerances/allergies, possible need for elimination diet, general healthy eating, learning about specific nutrients for your diet, supplements, meal plans, chronic disease, digestive issues, swallowing difficulties, etc. If there is something specific you want to see the Dietitian about, you can contact us prior to booking to ensure it is a good fit.
Do I need a referral from the doctor to see the Dietitian?
No, you are able to book an appointment without a referral.